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Case Study: Cormant Inc.

Customers of a global information, communication and technology infrastructure management company are benefitting from its association with labelling solutions specialist, Silver Fox.

Cormant claims Silver Fox labels are ‘just right’.

Silver Fox’s wrap-around self-laminating cable labels are popular with Cormant Inc.

Cormant, a US-British-Australian information, communication and technology infrastructure management company, focuses on providing DCIM and connectivity infrastructure management systems for medium to very large organisations spanning all industries across the globe. Cormant’s key customers include multinationals from the banking, consulting, IT, travel, hotel, government, manufacturing, health and telecommunications industries.

Cormant - based in San Luis Obispo, California, but with offices or partners on six continents - is focused on helping its customers to improve their management, control and reporting processes by delivering a solution that provides a ‘single-pane-of-glass’ view to where the physical and logical layers of IT infrastructure meet in the data centre and beyond. The holistic view of the IT infrastructure that the Cormant-CS solution provides enables customers to take better, faster and more accurate decisions when planning or making change.

Its constant search for the most efficient and cost-effective products to support its data centre infrastructure management (DCIM) solution led it to Silver Fox, the Hertfordshire-based leader in UK-manufactured, independently tested, durable labelling solutions which are designed to turn time into profit. Silver Fox has spent over 30 years developing its products. Its commitment to global business was recognised in 2005 by the Queen’s Award for Enterprise – International Trade.

According to Paul Goodison, the Co-Founder and CEO of Cormant, Inc., the company needed to find a specific sized ‘self-laminating’ label on which it could print barcodes to supply to its customers. He explained: “The label is applied to cables to support auto-identification of these cables using the Cormant-CS DCIM mobile computer and barcode scanner.”

The Cormant-CS DCIM solution suite is an advanced infrastructure management (IM) software system for operations in the data centre and beyond. The Cormant-CS IM suite provides efficient and effective IM through the use of a technology solution that includes network, client, web and mobile components to consolidate all the information necessary to manage the IT infrastructure – wherever and whatever it is. Cormant has staff and trained partners who supply customers with a full range of components including software, training, process consulting, implementation and auditing services. All are designed to get customers up and running as soon as possible and keep their IM solution running smoothly for years to come.

“Silver Fox was able to make a custom-sized wrap-around, self-laminating label to optimise the label readability once it was applied to a cable,” said Paul. “All the ‘standard’ sized labels that we’d looked at before we discovered Silver Fox and its products were either too small, making identification problematic, or too big - meaning that there was an additional cost to apply them and, potentially, they still resulted in lower readability.

“Silver Fox’s solution was ‘just right’ for Cormant.”

Available in laser or thermal printer options, Silver Fox’s wrap-around cable labels – known as the Prolab® range - self-laminate to protect the ident (ID) on the label. Unusually for wrap-around self-laminating labels, the Prolab range includes labels up to 50mm wide, to accommodate longer cable IDs.

“In addition, with environmental considerations becoming more prominent these days, it’s important to remember that all Silver Fox Prolab thermally printable labels are made of polyethylene. This is more environmentally friendly than the PVC traditionally used for such labels,” said Silver Fox’s CEO, Nick Michaelson.

Paul Goodison commented: “The Silver Fox labels allow us to supply our customers with the optimal label for the task – and, crucially, this ensures a very high identification rate. This means that our customers can manage all aspects of their data centres - which can cost tens of millions of pounds to build and operate.

“With standard labels, the time to identify a cable could be longer and this leads to lower staff productivity and the potential for processes not being followed,” added Paul, who has more than two decades of experience managing major IT projects across the globe. He believes that every data centre requires an IT physical layer infrastructure management solution.

Paul has managed IT infrastructure across Asia, including Taiwan, Hong Kong, Singapore and the Philippines. Realising that portability is the critical key to solving the challenge of IT infrastructure management, notably ensuring records are updated and trusted, Paul and two of his colleagues were inspired to found Cormant which, subsequently, developed CableSolve, now called Cormant-CS.

“We’ve always found Silver Fox to be responsive to our needs,” said Paul. “They took the time and trouble to figure out our need and our business, rather than just ‘sell us some labels’. That’s the difference between having a simple customer/supplier relationship and engaging in a true partnership.

“We operate globally and it is great to see that, while Silver Fox is a pure UK company, it also has a worldwide reach and can support our needs anywhere in the world.

“As a consequence, we expect to see our volume of business with Silver Fox increase as our business grows,” he continued. “There should also be the opportunity to expand the range of labels Silver Fox will be supplying to Cormant as new applications for labels of varying size cables occur. We know that Silver Fox has its own printing process and we see the opportunity to have them supply pre-printed labels as a possible step in the future.”

By Bob Little